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NATIONAL DISABILITY INSURANCE SCHEME




HOW WE CAN SUPPORT YOU

Clean & Personal is a registered NDIS organisation based in Melbourne, offering professional Household Tasks services, and Home Modifications services to NDIS participants across the city. We're committed to maintaining the high standards and safeguards that the NDIS expects, ensuring our clients receive top-notch services. We collaborate closely with self-managed participants, NDIA managed participants, support coordinators, and plan managers to make sure plans are used in the most efficient and effective way to meet our clients' needs.

As a registered NDIS company, we stick to the NDIA price guide rules and limits, and our fees include the line rate, along with any necessary travel expenses (travel is passed on entirely to the worker) with a 24 hour cancellation policy only. We're proud to provide a broad range of services and are dedicated to helping our clients achieve the best possible outcomes and achieve their goals.

We currently offer our services throughout Metropolitan Melbourne.
how to apply and refer
 
In order to make a referral, please give us a call or complete our NDIS Client Referral Form below and e-mail it to enquiries@cleanandpersonal.com.au.

Alternatively, you can fill out the webform here: Intake
Do you require further information on our quality and safeguard assurances?
Please forward your specific enquiries to sean@cleanandpersonal.com.au
OUR RESOURCES
  • What is the NDIS?
    The National Disability Insurance Scheme (NDIS) is a government initiative in Australia designed to provide support and services to people with a permanent and significant disability. It offers funding and resources to assist individuals in achieving their goals and improving their quality of life.
  • Who is eligible for the NDIS?
    Eligibility for the NDIS depends on age, residency status, and the nature of the disability. Generally, Australian citizens or residents with a permanent and significant disability, who are under 65 years of age when they first access the scheme, may be eligible.
  • How do I apply for the NDIS?
    To apply, you need to fill out an Access Request Form and provide evidence of your disability. This should include reports and assessments from health professionals. The forms can be obtained from the NDIS website or by contacting an NDIS office.
  • What kind of support does the NDIS provide?
    The NDIS provides a range of supports and services, including persona care, access to community services, therapy services, domestic assistance, and aids or equipment needed. The support is tailored to individual needs and goals depending on the individual's level of functional capacity.
  • What doesn't the NDIS cover?
    The NDIS does not cover support if it is: - Not related to a person's disability. - A duplicate of another support within a participants personal support plan. - A normal daily living expense (e.g. rent, groceries, ticket to the movies). - Better addressed through an alternative support system (e.g. healthcare system). - Likely to cause harm to a participant or pose a risk to others. - Related to income replacement.
  • How is the funding in NDIS managed?
    NDIS funding can be managed one of three ways: NDIA-managed, plan-managed, or self-managed. Each option offers different levels of control over how the funds are used.
  • Can I choose my own service providers?
    Yes. The NDIS allows participants to choose their own service providers to ensure that the services they receive meet their specific needs and preferences. This is important, because it underpins the fundamental human right of 'choice and control over one's own life'. As such, you should never have any provider forcing you to be with a particular service. This is a breach of your fundamental rights.
  • What is an NDIS Plan and how is it managed?
    An NDIS plan outlines your goals and the specific supports and services funded by the NDIS. It is developed in collaboration with you and is reviewed periodically to ensure it continues to meet your needs. It contains three key areas: Core (supporting you in your daily activities), Capital (support for investments such as assistive technologies or vehicle modifications), and Capacity Building (to help participants build their independence and skills).
  • How do I make changes to my NDIS plan?
    The NDIS understands that while permanent disability is permanent, how it impacts you can change during your life. As such, if your circumstances change or your plan is not meeting your needs, you can request a plan review. This can be done by contacting your NDIS planner or the National Disability Insurance Agency (NDIA). If you choose to do this, you should get help from a support coordinator, disability advocacy group, occupational therapist or other health professional and peer support groups to give you the best chances at review.
  • How does the NDIS work with other government services?
    The NDIS works alongside other government services but is designed to cover supports that are not provided by other areas like education, health, and transport.
  • Where can I find more information about the NDIS?
    For more detailed information, please see the following resources: NDIS Website: 'Applying to access the NDIS' A general resource posted by the NDIS. MyCareSpace: 'Who can help me apply for the NDIS?' Very helpful blog post from the team at MyCareSpace which gives specific guidance for types of disability on who to reach out to for help in accessing the scheme. Highly recommended read. My Plan Manager: 'Who can help me with my NDIS application?' Another helpful blog post which gives a bit of information about the process and further resources.
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